Terms of Service

Effective date: October 1, 2026

These Terms constitute an agreement between you and Individual Entrepreneur Piven Bohdan, a sole proprietor registered in Ukraine, operating as Superlaunch ("we", "us", "our").

Superlaunch helps businesses connect advertising accounts, work with marketing data, and operate rules and authorized AI-assisted workflows. These Terms govern your use of our website and application. Our Privacy Policy explains how we process personal data, and our Refund Policy explains payment and refund requests.

Paid plans are purchased for a selected workspace through the payment reseller checkout. Creating an account alone does not start a paid subscription, collect a card, or authorize a future charge. The applicable price, limits, trial, and renewal terms are shown before checkout.

You accept these Terms when you create an account or use the service. If you act for a business, you confirm that you have authority to agree on its behalf. The purchase terms shown in checkout govern the selected paid offer, alongside these Terms and any rights required by law.

1. Your account and workspace

You must be at least 18 and have authority to use the service for the business or organization you represent. Provide accurate account information, protect your sign-in credentials, and promptly tell us about suspected unauthorized access.

Workspace owners manage their workspace and its members. Financial controls in Superlaunch are limited to the current workspace owner. A payer's rights to purchase records, support and applicable remedies remain available through the provider in your receipt independently of a Superlaunch role.

2. Connected accounts, rules and AI tools

Only connect accounts and provide information that you are authorized to use. You are responsible for selecting permissions, configuring rules, and reviewing actions that may affect advertising accounts, campaigns, budgets or other resources. Access granted to an external AI client may allow that client to request data or perform permitted actions.

You can revoke connections and authorizations using the available controls. Revoking access stops future authorized access through that connection; it does not necessarily remove information already processed. Our data-deletion instructions explain how to request deletion.

Third-party platforms control their own availability, data, permissions and terms. We do not guarantee advertising performance, commercial outcomes, or the accuracy of every automated or AI-generated result.

For example, a rule or authorized agent can request a campaign pause or budget change within its permissions. Review the affected accounts, conditions and permissions before enabling it. An action can have an effect before you review its activity record. Advertising-platform charges remain separate from your Superlaunch subscription.

3. Your content and acceptable use

You retain your rights in the content and data you provide. You authorize us to process, host, transmit and display it as needed to operate, secure and support the service and carry out your instructions. Personal-data processing is also described in our Privacy Policy.

Do not use Superlaunch unlawfully, access accounts without permission, infringe others' rights, distribute malicious content, interfere with the service, or bypass access controls and plan limits. Our software, branding and other service materials remain owned by us or their licensors.

4. Paid plans

The offer shown before you confirm a purchase identifies the workspace, price, currency, billing period, applicable taxes, included ad-account capacity, and which application actions count toward the monthly usage allowance. Contact support about additional ad-account capacity; reaching a limit does not automatically purchase additional capacity.

Terms for the paid offer are linked from the purchase flow. A plan name or price on the website is not itself a purchase, subscription, or permission to charge a payment method.

5. Trials and recurring billing

Paid plans begin with a seven-day trial that requires a card. Hosted checkout discloses the amount due immediately, the date and full amount of the first charge, the selected monthly or annual renewal period, how to cancel before the charge, and any consent required for your location. The subscription converts automatically at the end of the trial unless the workspace owner cancels first. An annual price is paid upfront for its stated annual period.

Creating an account alone does not authorize trial conversion or recurring billing. Paid terms apply only after the workspace owner completes checkout and receives a purchase confirmation.

6. Purchases through a payment reseller

Our payment reseller acts as Merchant of Record and reseller for purchases through its checkout. Superlaunch supplies the software and handles product support and refund requests. The Reseller Buyer Terms apply to those purchases. Your receipt identifies the seller and purchase terms. Prices exclude applicable taxes; checkout shows taxes and the total before you pay. Enter card details in the hosted checkout or customer portal. Use the customer portal link in your receipt to manage payment methods, request invoices or contact payment support.

Earlier purchases keep their original terms and receipts. Use the support route in your receipt or contact support@superlaunch.pro for help. Enter or update payment-card details through the hosted payment flow. Do not send us a full card number or security code.

7. Cancellation and refunds

Cancellation of a subscription prevents future renewal when confirmed by the payment provider; a refund addresses a charge already made. They are separate outcomes. The current workspace owner can request cancellation from the workspace billing page. For new purchases, use the customer portal link in your receipt. For an earlier purchase, use the “Manage subscription” link in your purchase confirmation email or contact support@superlaunch.pro for help.

A request submitted to Superlaunch does not by itself prove that the payment provider has stopped renewal or approved a refund. Check the provider confirmation and contact support if it is missing or if a charge occurs while a request is pending. The Refund Policy, the purchase provider's applicable terms, and mandatory law govern refund requests.

Disconnecting an advertising account, leaving a workspace, uninstalling an AI client, or requesting data deletion does not itself prove that any subscription has ended. Keep a separate cancellation confirmation from the payment provider. Deleting an individual member's account does not cancel another owner's purchase.

8. Service restrictions and changes

We may restrict access when required by law, to address a security threat or misuse, or when a workspace no longer has the necessary trial or paid entitlement. Where appropriate, we will explain the reason and how to resolve it. Restricting access does not itself decide a refund entitlement.

The service can change as features and third-party platforms evolve. We will communicate material changes affecting your subscription and provide notices or remedies required by law. We may update these Terms; the effective date identifies the current version. Changes do not retrospectively remove accrued rights or a refund right applicable to an earlier transaction.

Maintenance, outages and changes to connected platforms can interrupt access or delay data and actions. We do not promise uninterrupted or error-free operation. This does not limit a remedy that applicable law requires or an express commitment in your purchased offer.

You can stop using the service and ask us to close your account or workspace through the data-deletion process. Cancel a recurring subscription separately and retain the payment-provider confirmation. Closure does not remove accrued payment obligations or records we must retain under applicable law.

9. Rights and contact

Nothing in these Terms excludes a right or remedy that applicable law does not permit us to exclude. These Terms do not replace the purchase provider's responsibilities as reseller or prevent you from exercising rights against the relevant party.

For service, subscription or refund questions, contact support@superlaunch.pro or call +380500876002. For privacy and personal-data requests, contact privacy@superlaunch.pro. If a dispute arises, contact us with the relevant workspace and transaction reference so we can investigate; this does not restrict access to a competent authority or court.