Data deletion

Disconnect a connected platform

  1. Sign in at app.superlaunch.pro.
  2. Open Connections and locate the connected provider.
  3. Select Disconnect and confirm the action. This disables Superlaunch from making future provider requests using that connection.

You may also revoke Superlaunch access in the connected platform's application or security settings. That stops future access through that authorization, but it does not automatically delete records Superlaunch must remove from its own systems; submit the deletion request below for that.

Request account and data deletion

  1. Email privacy@superlaunch.pro from the address used for your Superlaunch account.
  2. Use the subject Data deletion request and identify the workspace or workspaces involved. Do not send passwords, access tokens, or advertising-account credentials.
  3. We will verify your identity and authority. Workspace owners may need to confirm deletion of shared workspace data.

What happens next

After verification, we will delete or de-identify personal information and connected-service data that Superlaunch controls, unless it must be retained for security, fraud prevention, dispute resolution, enforcement, or legal compliance. Shared workspace records may be retained for other authorized members when the workspace, rather than an individual user, controls those records. Residual copies may remain in restricted backups until those copies are deleted. Our Privacy Policy explains retention and deletion considerations.

We aim to acknowledge requests promptly and complete them within the period required by applicable law. We will explain if we cannot delete a particular record or need more information.

Workspace closure and billing

A workspace deletion request does not by itself prove that a paid subscription has been canceled. If you have a paid purchase, use the cancellation route in your purchase receipt or the payment reseller's buyer support and retain the provider confirmation; contact support@superlaunch.pro if you need help. We handle deletion and billing questions separately. Deleting an individual member's information does not cancel another owner's workspace subscription. Necessary financial records may remain, but payment reconciliation is not a reason to retain all workspace content indefinitely. See our Terms of Service and Refund Policy for cancellation and refunds.